Teamwork isn’t just a concept at BHGRE Metro Brokers – it’s a reality. Just ask Gloria Covington. She bought her first home using the combined forces of Metro Brokers Financial, Metro Brokers Insurance and Metro Brokers Title Trust.

“As a first time home buyer, I was quite overwhelmed by the loan application and underwriting processes initially,” said Gloria Covington. Her agent, Barbara Tillman of the Stockbridge office, introduced her to Metro Brokers Financial loan officer Lloyd Carver and loan processor Pat Callaway. Together they explained the process and put her mind at ease.

“Pat was responsive, accessible and extremely knowledgeable throughout the entire process,” said Covington. “Moreover, Pat was patient and provided excellent guidance and even encouragement throughout the sometime hectic process.”

To simplify the experience even more, Tillman then directed her client to Metro Brokers Insurance and Metro Title Trust. ““To have these companies in-house and available is such an advantage,” she said.

Covington and her husband were soon able to move into their Fayetteville home and recognize the quality customer service they received. “We realize we were extremely fortunate to work with Lloyd and Pat. Because of their effort and support, we are enjoying our first home,” said Covington.

Callaway, who has been with Metro Brokers Financial since 1995, was happy to help. “Gloria worked with me to get the proper documents in a timely manner,” she said. “Lloyd and I always tell our customers to keep the communication open because it makes such a difference.”

Stockbridge office agent Barbara Tillman was also impressed. “It was great on two levels,” she said. “Not only was this Gloria’s first home, but this was my very first closing as well!” Tillman praised the combined efforts of each company and how comfortable she felt working with them. “They held my hand the entire time, and made it a really positive experience.” In fact, Tillman is working with another buyer and she plans a repeat performance. “It gives me peace of mind knowing I can offer this to my clients,” she said.

Founded in 1979 with just one office and a handful of sales associates, Better Homes and Gardens Real Estate Metro Brokers is the largest Better Homes and Gardens Real Estate® franchise in the world with more than 2,000 licensees, making the company the largest license holder in the state of Georgia. BHGRE Metro Brokers is also the number one selling broker in metro Atlanta and north Georgia.

To contact BHGRE Metro Brokers, call 404.843.2500 or click contact us.